Privacy Policy

1. Overview

This Privacy Policy explains how IQuly, and its managed agent platform services, collect, use, store, and share information when you use our website. By using the Services, you agree to the practices described here.

2. Information We Collect

A. Information you provide

• Account details: Name, email address, login credentials, and profile information.
• Workspace and instance data: Configuration values, provider keys or tokens you submit, environment settings, and other control inputs required to run your managed instances.
• Content and operational inputs: Prompts, messages, workflow inputs, file attachments, and similar data you send through your instance.
• Billing and transaction details: Subscription status, invoices, and payment metadata processed by Stripe. IQuly does not store full payment card numbers.
• Support communications: Information you provide when contacting us by email, chat, or support forms.

B. Information collected automatically

• Usage and diagnostics: Feature usage, timestamps, error events, performance traces, and audit-relevant control actions.
• Device and connection data: IP address, browser type, operating system, and approximate geolocation inferred from IP.
• Cookies and session data: Cookies or similar technologies used for authentication, security, and preferences.

3. How We Use Information

• To create and maintain accounts, workspaces, and cloud instances.
• To provision infrastructure, apply configuration updates, and keep the platform reliable.
• To provide realtime features such as logs, status events, and operational controls.
• To process billing, prevent abuse, detect fraud, and enforce our Terms.
• To communicate service notices, security alerts, and support responses.
• To improve product quality through analytics and incident review.

4. How We Share Information

We do not sell personal information. We share information only as necessary to operate the Services, including with:

• Infrastructure providers: Hosting, storage, networking, and monitoring partners that support platform operations.
• Payments provider: Stripe for subscription and payment processing.
• Subprocessors and integrations: Services required to execute your configured workflows or provider-connected operations.
• Legal or safety requirements: When required by law, court order, or to protect users, IQuly, or the public from harm.
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

5. Data Retention

We retain data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods depend on data type, account status, and operational requirements. When retention is no longer required, we delete or de-identify data within a reasonable timeframe.

6. Security

We use technical and organizational safeguards designed to protect your data, including access controls, encryption in transit, and operational monitoring. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, and to object to or restrict certain processing. You can also manage parts of your data directly in your account. To make a request, contact us at the email below.

8. International Data Transfers

IQuly and our providers may process data in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the last updated date and, if appropriate, provide additional notice.

10. Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at support@iquly.com.